Get in Touch With Us
This page explains how to contact the Instant Withdrawal Casinos editorial team, what we can help with, and which problems we can't solve for you. You must be 21 or older to use the casino sites we review, and gambling always carries the risk of losing money.
Where to send your message
Use the contact form or the contact details shown on this page or in the site footer. We haven't published a separate email address or phone number in this copy, so please use only the channels the site itself displays. Be wary of anyone who contacts you claiming to be us from another address or social account.
Please never send passwords, full card numbers, government ID scans or crypto wallet seed phrases to us. We will never need them.
What we can help with
- Corrections: If a review, offer detail, payout limit or withdrawal method on our pages looks out of date, tell us. Casino terms change often, and reader reports help us recheck them.
- Questions about our reviews: We can explain how we compare withdrawal speed, payment methods, payout limits, verification requirements and trustworthiness, and why a site is ranked where it is. Commission does not buy position.
- Reports of slow or blocked payouts: If you had a withdrawal problem with a casino we list, we want to hear about it. Include the casino name, the payment method, the dates and what the casino told you. We treat reports as information to investigate, not as confirmed fact.
- Feedback and topic suggestions: Tell us which payment methods, limits or verification issues you'd like covered in more depth.
- Business or editorial enquiries: Introduce your organization and what you have in mind. Partnerships do not influence how we rank casinos.
What we can't do
We are an independent comparison site. We don't operate any casino, hold player funds, or process withdrawals, so we can't release a payment, reverse a decision or see your account. We also can't guarantee that any casino will pay you or how quickly.
If you have a dispute with an operator, these steps usually help most:
- Contact the casino's own support through live chat or email, and keep a written record.
- Check the casino's withdrawal terms, including pending periods, verification rules and bonus wagering conditions.
- Submit any identity documents the casino legitimately requests, using its official upload process.
- If the issue isn't resolved, escalate in writing to the casino's complaints channel and, where a licensing body is named, to that regulator.
Getting a faster, more useful reply
A short, specific message gets the quickest answer. Tell us:
- The page or casino you're asking about (for example, one of the sites in our rankings)
- What you expected and what you saw
- Dates, and amounts in USD if relevant
- Whether you'd like a reply or are just passing on information
We read messages and respond where a reply is useful, but we don't promise a fixed response time. We don't give personal financial, tax or legal advice.
Before you write: quick answers
Many questions are answered in our reviews. Payout speed depends heavily on the payment method, the casino's internal pending period and whether your account is verified. Crypto withdrawals are often faster than cards or bank transfers, but crypto prices can move sharply while you wait, and availability for US customers should be checked with each casino. Accepting US players is also not the same as being authorized by your state, so confirm the rules where you live.
If you're curious about a different market, our page on trusted non GamStop casinos for the UK covers it, though it is aimed at UK readers rather than US players.
If gambling has stopped being fun
If you or someone you know is struggling with gambling, call or text the National Problem Gambling Helpline at 1-800-GAMBLER. Support is confidential. Never gamble money you need for bills, and never treat gambling as a way to earn income or fix financial problems. Most casinos offer deposit limits, time-outs and self-exclusion tools, and you can ask their support to set them up.
Gambling is for adults aged 21 and over only (or the minimum age in your state).